Social Dynamics & Communication Skills

Social Dynamics & Communication Skills

Social dynamics and communication skills are two essential aspects needed for success in today's connected world. At work, you're more likely to interact with people coming from cultural and economic backgrounds, that are very different from your own. Yet, you should feel comfortable talking and interacting with them, and this where good social dynamics and communication skills help.

If you look at some of the most successful people, they are likely to be adept in communication. In fact, staying on top of your social dynamics and having top-notch communication skills are the essential traits of every leader.


So, how can you improve both these aspects? Here are some suggestions for you.

The Art of Listening


The International Listening Association conducted more than 35 studies, and concluded that listening is a top skill essential for success in business, yet only two percent of business executives are good listeners. This statistic brings out the importance of honing the art of listening in order to move up one's career.

In today's business world, customer is the central and most important person. Every business comes up with unique ways to interact with customers through diverse channels such as social media, with an aim to understand what a customer is thinking about the company's product and what do they expect from it. If you happen to be on the team that directly interacts with them, make sure to give your full physical and mental attention to them. The same rule applies while interacting with your colleagues, managers and subordinates as well.


In each of these scenarios, having good listening skills are sure to come handy, as you'll truly listen into what your customers, suppliers, competitors and others are saying about you and your product. Based on these suggestions, you can work towards improving your company's offerings, and in that process, your career too!

Understand the Unspoken Words


In any form of communication, the unspoken words convey a lot more than mere words. These unspoken words include body gestures, facial expressions, feelings, and tonal changes that convey the intentions of the person. Understanding these unspoken words can go a long way in helping you to better understand what the other person is saying. In fact, these unspoken words are an integral part of social dynamics as it gives you a glimpse into the personality and thoughts of those who are communicating with you.

Be aware of the changing environment

The world around you is changing constantly, and so are the people as every one of us are finding ways and means to adapt ourselves to these changes. Much of these changes are small and happen subconsciously, so we're not even aware of it. Over time, we realize that we have changed, reacted and adapted to certain changes within our environment.


Being aware of these changes not just within you, but also in others can give you a big leap in your social circle. Noticing these changes can make it easier for you to come up with the right words while talking to your colleagues and using the right gestures to make them feel comfortable with you.

Thus, improving your listening skills, understanding non-verbal communication and being aware of the changes that take place within you and others as a reaction to the changes in your environment, can go a long way in advancing your career and being a successful leader.